Independent repair · Open 24/7

Whirlpool washing machine repair in Nairobi and Kiambu

Whirlpool front-load washing machine
Whirlpool front-loader on a repair visit

Whirlpool top-load and front-load washers with 6th Sense are common in Kenya. 6th Sense adjusts water and time to the load, so a sensor fault can make the wash run oddly.

  • Open 24/7
  • Home & on-site visits
  • Price agreed before work

Whirlpool faults

What goes wrong on Whirlpool washing machines

The faults we see most on Whirlpool models, and how we fix them.

Common whirlpool washing machine faults, their likely causes and what we do
What you noticeLikely causeWhat we do
Wash takes far too longA pressure sensor or 6th Sense fault, or a slow drain.We test the pressure sensor and drain and replace the faulty part.
Top-loader not spinningA worn drive belt, a failed lid switch or the motor coupling.Belt, lid switch or coupling replaced.
Water leaking under the machineA worn pump seal or a loose hose.Pump or hose replaced and a test wash run.

Our work

Whirlpool washing machine jobs on video

6 clips from real visitsFilmed on the job. No sound.

0:14
Test wash after repair
0:16
Inlet valves checked
0:11
Outer tub inspected
0:17
Controls and drum checked
0:19
Wash programmes checked
0:34
Running test after repair

About Whirlpool

Whirlpool washing machines we see

Drain pumps, inlet valves, bearings, door locks and control boards.

Whirlpool fridges, washing machines and built-in ovens are common in newer homes and apartments around Nairobi.

All washing machine faults and servicing

Whirlpool washing machine servicing

  • Clean the inlet hose filters
  • Check hoses for bulges and cracks
  • Clean the door seal and detergent drawer

How often: Every 6 months, or every 3 months if you wash daily or use borehole water.

How it works

A clear price before any work starts.

  1. Samsung front-load washing machine with the top panel removed1

    Tell us what is wrong

    Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.

  2. Technician checking the wiring terminals behind an oven2

    We confirm the visit fee

    Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.

  3. Washing machine motor control board under test with a meter3

    We find the fault and quote

    The technician tests the appliance at your home and tells you exactly what the repair costs.

  4. Technician holding a washing machine drain pump4

    You decide

    Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your Whirlpool washing machine repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

  • Any hour. We take bookings 24/7, weekends and holidays included.
  • Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
  • Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.

Opens WhatsApp with your details filled in. Press send there.

Questions

Whirlpool washing machine repair questions

Not answered here? Ask us on WhatsApp or call. A person replies, any hour. WhatsAppCall
What does 6th Sense mean on my Whirlpool washer?

The machine senses the load and adjusts water and time. If the sensor fails, cycles can run too long or stop. We test it on site.

Are you an official Whirlpool service centre?

No. We are an independent repair company. We repair Whirlpool washing machines out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.

Appliance Services is an independent repair company and is not affiliated with or authorised by Whirlpool. Whirlpool is a trademark of its owner.