Repair & servicing · Open 24/7
Microwave repair in Nairobi and Kiambu
Countertop, grill and built-in microwaves repaired at your home, office or restaurant. Heating faults, sparking, door switches, turntables and control boards.
- Open 24/7
- Home & on-site visits
- Price agreed before work
Do not open a microwave yourself. The capacitor inside holds a dangerous charge even when it is unplugged. Leave the cover on and let a technician discharge it.
Faults we fix
Common microwave problems
What you notice, what usually causes it, and what we do about it.
| What you notice | Likely cause | What we do |
|---|---|---|
| Runs but does not heat | A failed magnetron, high-voltage diode, capacitor or fuse. | We discharge the capacitor safely, test each part and replace the one that failed. |
| Sparks or crackling inside | A burnt waveguide cover, damaged cavity paint, or metal left inside. | New waveguide cover, cavity touched up, and the magnetron checked for damage. |
| Completely dead, no display | A blown fuse from a faulty door switch, or a failed control board. | We test the door switches before fitting a new fuse, then check the board. |
| Turntable not turning | A worn turntable motor, coupler or roller ring. | Motor tested and replaced, coupler and roller ring checked. |
| Stops when the door is touched | A worn door latch or a misaligned interlock switch. | Latch and switches replaced and the door aligned. |
| Buttons not responding | A worn keypad membrane or a control board fault. | Keypad and board tested; the faulty one is replaced. |
| Loud hum or burning smell | A failing magnetron or high-voltage transformer. | We stop using it, test the high-voltage parts and quote before replacing. |
Servicing
Microwave maintenance
A microwave needs little servicing, but restaurants and offices that run one all day get more life from a quick check.
- Clean the cavity and waveguide cover
- Check the door seal, latch and hinges
- Test the door interlock switches
- Check the turntable motor and roller ring
- Check the power cable and plug
- Test that it heats evenly
How often: Once a year at home. Every 3 to 6 months in restaurants and offices.
Before you call: quick checks
Try another socket. A loose plug or tripped socket looks like a dead microwave.
Open and close the door firmly. A door switch that does not click stops the microwave starting.
Check the turntable is sitting on its coupler and roller ring.
If you see sparks, stop it straight away and check for metal, foil or a gold rim on the dish.
Our work
Microwave jobs from our visits
1 clip from real visitsFilmed on the job. No sound.
5 photos from the same jobsTap a photo to see it larger.
Brands
Microwave brands we repair
Independent repairs for these microwaves brands, and most others.
SamsungAll appliances 
LGAll appliances 
RamtonsAll appliances 
MikaAll appliances 
Von HotpointAll appliances 
HisenseAll appliances 
MideaAll appliances Also: Sharp
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your microwave repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Microwave repair questions
Is it worth repairing a microwave?
Often, yes. Door switches, fuses, turntable motors and waveguide covers are cheap. If the magnetron or board has failed on a small, cheap model, we tell you honestly if a new one makes more sense.
Can you fix a microwave that sparks?
Usually. Most sparking comes from a burnt waveguide cover or damaged paint inside, which we replace or repair.
Do you repair built-in microwaves?
Yes. We take them out of the cabinet carefully, repair them and refit them.
Do you repair microwaves for restaurants?
Yes, and we can service several units in one visit.
