Repair & servicing · Open 24/7
Treadmill repair & servicing in Nairobi and Kiambu
Home and gym treadmills, repaired and serviced on site. Slipping belts, motors, control boards, incline and consoles.
- Open 24/7
- Home & on-site visits
- Price agreed before work
Faults we fix
Common treadmill problems
What you notice, what usually causes it, and what we do about it.
| What you notice | Likely cause | What we do |
|---|---|---|
| Belt slips or jerks under your feet | A loose or worn belt, or a dry running deck. | We tension and align the belt, lubricate the deck, or fit a new belt. |
| Belt drifts to one side | The rear roller is out of alignment. | We track the belt back to centre and check the rollers. |
| Will not start, or stops mid-run | The safety key, a tripped breaker, worn motor brushes or the motor control board. | Step-by-step tests from the key to the motor, then the fix. |
| Speed or incline will not change | A speed sensor, the incline motor or the console. | Sensor, motor and console tests and repair. |
| Console dead or showing an error | A loose console cable, a failed display board, or power surge damage. | Cable and board checks, plus surge protection advice. |
| Burning smell or squealing | The belt dragging on a dry deck, worn roller bearings, or an overheating motor. | Stop using it. We find the cause before it damages the motor. |
| Deck cracked or feels soft | A worn running deck. | Deck turned over or replaced. |
Servicing
Treadmill maintenance
A treadmill wears with every kilometre. Regular servicing keeps the belt running smoothly and protects the motor and board, the expensive parts.
- Check belt tension and tracking
- Lubricate the running deck
- Vacuum the motor compartment
- Check motor brushes and drive belt
- Inspect rollers and bearings
- Tighten the frame and test the safety key and stop button
How often: Every 6 months at home. Every 1 to 3 months in a gym, depending on use.
Before you call: quick checks
Check the safety key is clipped in fully.
Reset the breaker or switch on the treadmill itself, often near the power cable.
Plug it into a surge protector. Power cuts and surges are a common cause of board failures.
If it smells of burning, unplug it and do not run it.
Our work
Treadmill jobs from our visits
Brands
Treadmill brands we repair
We service all common home and commercial treadmill brands.
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your treadmill repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Treadmill repair questions
How often should a treadmill belt be lubricated?
It depends on the model and how much it is used. As a guide, every three months at home and more often in a busy gym. Too much lubricant is as bad as too little, so follow the manual or ask us.
Do you service gym treadmills?
Yes. We service treadmills in commercial gyms, hotels and offices, and can come before opening or after closing.
My treadmill smells of burning. Can I keep using it?
No. Unplug it. A burning smell usually means the belt is dragging on a dry deck or the motor is overheating, and running it can damage the motor or board.
Can you replace a treadmill belt?
Yes. We measure your belt and fit the right size, then tension and track it.
