Independent repair · Open 24/7
Elba appliance repair in Nairobi and Kiambu

Elba is an Italian cooker brand, and its gas cookers and ovens have been a fixture in Kenyan kitchens for years.
- Open 24/7
- Home & on-site visits
- Price agreed before work
What we repair
Elba appliances we fix
Cookers
Burners that will not light, flames that go out when you release the knob, weak flames from blocked jets, and worn knobs.
Calls we get
- Burner will not ignite
- Flame goes out when you let go of the knob
- Knob stiff or loose
Ovens
Gas and electric Elba ovens: thermostats, elements, oven burners, door hinges and seals.
Calls we get
- Gas oven will not stay lit
- Electric oven not heating
- Grill not working
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your Elba repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Elba repair questions
The flame on my Elba cooker goes out when I let go of the knob. Why?
That is the flame-failure safety system. The thermocouple has usually worn out and needs replacing, which is a quick repair.
Are you an official Elba service centre?
No. We are an independent repair company. We repair Elba appliances out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.
How much does a Elba repair cost?
You pay a diagnosis fee plus transport, depending on your location, and we confirm both before we come. Then we price the repair, and nothing is done until you approve it.
Appliance Services is an independent repair company and is not affiliated with or authorised by Elba. Elba is a trademark of its owner.