Independent repair · Open 24/7

Ramtons washing machine repair in Nairobi and Kiambu

Mika 13kg top-load washing machine
Mika 13kg top-loader on a repair visit

Ramtons top-load and twin tub washers are simple machines. We repair the motor, the lid switch, the drain and the controls.

  • Open 24/7
  • Home & on-site visits
  • Price agreed before work

Ramtons faults

What goes wrong on Ramtons washing machines

The faults we see most on Ramtons models, and how we fix them.

Common ramtons washing machine faults, their likely causes and what we do
What you noticeLikely causeWhat we do
Not spinningA failed lid switch, a worn belt or a motor fault.We test the switch, belt and motor and replace the faulty part.
Not filling with waterA blocked inlet filter or a failed inlet valve.Filter cleaned and the valve replaced if needed.
Water left after the cycleA blocked drain hose or a failed drain pump.Hose cleared and the pump replaced if needed.

Our work

Ramtons washing machine jobs on video

6 clips from real visitsFilmed on the job. No sound.

0:14
Test wash after repair
0:16
Inlet valves checked
0:11
Outer tub inspected
0:17
Controls and drum checked
0:19
Wash programmes checked
0:34
Running test after repair

About Ramtons

Ramtons washing machines we see

Twin-tub and front-load machines: belts, timers, drain pumps and door locks.

Ramtons cookers, fridges and washing machines are found in many Kenyan homes and are straightforward to repair.

All washing machine faults and servicing

Ramtons washing machine servicing

  • Level the machine and check it is stable
  • Clean the drain pump filter
  • Clean the inlet hose filters

How often: Every 6 months, or every 3 months if you wash daily or use borehole water.

How it works

A clear price before any work starts.

  1. Samsung front-load washing machine with the top panel removed1

    Tell us what is wrong

    Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.

  2. Technician checking the wiring terminals behind an oven2

    We confirm the visit fee

    Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.

  3. Washing machine motor control board under test with a meter3

    We find the fault and quote

    The technician tests the appliance at your home and tells you exactly what the repair costs.

  4. Technician holding a washing machine drain pump4

    You decide

    Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your Ramtons washing machine repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

  • Any hour. We take bookings 24/7, weekends and holidays included.
  • Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
  • Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.

Opens WhatsApp with your details filled in. Press send there.

Questions

Ramtons washing machine repair questions

Not answered here? Ask us on WhatsApp or call. A person replies, any hour. WhatsAppCall
Is a Ramtons top-loader worth repairing?

Yes, for most faults. A lid switch, belt or valve costs little compared with a new machine.

Are you an official Ramtons service centre?

No. We are an independent repair company. We repair Ramtons washing machines out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.

Appliance Services is an independent repair company and is not affiliated with or authorised by Ramtons. Ramtons is a trademark of its owner.