Independent repair · Open 24/7
Bosch washing machine repair in Nairobi and Kiambu

Bosch Serie 2 to Serie 8 front-loaders are in many Nairobi homes. Bosch shows clear error codes, and most repairs are drain pumps, door locks, heaters and carbon brushes.
- Open 24/7
- Home & on-site visits
- Price agreed before work
Bosch faults
What goes wrong on Bosch washing machines
The faults we see most on Bosch models, and how we fix them.
| What you notice | Likely cause | What we do |
|---|---|---|
| E18 or F18 on the display | Water is not draining: a blocked pump filter or a failed drain pump. | Filter cleaned and the pump replaced if needed. |
| E17 or F17 on the display | Water is not filling: a closed tap, a blocked inlet filter or a failed valve. | We test the valve and clean the inlet filter. |
| Drum turns slowly or sparks smell | Worn motor carbon brushes. | New carbon brushes fitted and the motor tested. |
Our work
Bosch washing machine jobs on video
1 clip from real visitsFilmed on the job. No sound.
About Bosch
Bosch washing machines we see
The codes help: E17 usually means a water supply problem, E18 a drain problem, and E23 water in the base tray, which sets off the anti-leak system.
Bosch is a German brand known for washing machines, fridges and built-in ovens. They are built to last and usually worth repairing.
Bosch washing machine servicing
- Clean the door seal and detergent drawer
- Check the belt, brushes and drum bearings
- Level the machine and check it is stable
How often: Every 6 months, or every 3 months if you wash daily or use borehole water.
How it works
A clear price before any work starts.
1Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your Bosch washing machine repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Bosch washing machine repair questions
Is my Bosch washer worth repairing?
Usually, yes. Bosch machines are built to last, and a pump, door lock or brushes cost far less than a new machine. We quote before any work.
My Bosch washing machine shows E18. What does it mean?
It usually points to a drain problem: a blocked filter or hose, or a failed drain pump. We clear or replace whatever is causing it.
Are you an official Bosch service centre?
No. We are an independent repair company. We repair Bosch washing machines out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.
Appliance Services is an independent repair company and is not affiliated with or authorised by Bosch. Bosch is a trademark of its owner.
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