Independent repair · Open 24/7

Whirlpool fridge repair in Nairobi and Kiambu

LG ExpressCool double-door fridge
LG ExpressCool fridge on a repair visit

Whirlpool side-by-side and double-door fridges are the models we see most. Fans, defrost parts and water dispensers are the usual faults.

  • Open 24/7
  • Home & on-site visits
  • Price agreed before work

Whirlpool faults

What goes wrong on Whirlpool fridges

The faults we see most on Whirlpool models, and how we fix them.

Common whirlpool fridge faults, their likely causes and what we do
What you noticeLikely causeWhat we do
Fridge warm, freezer coldThe defrost system has failed and ice is blocking the airflow.Defrost, then test and replace the heater, sensor or timer.
Ice maker not making iceA frozen water line, a failed inlet valve or a faulty ice maker.We check the water line and valve before replacing the ice maker.
Loud buzzing from the backA worn condenser fan or evaporator fan motor.Fan motor replaced.

About Whirlpool

Whirlpool fridges we see

Cooling and defrost faults, fans and thermostats, and ice and water dispensers on larger models.

Whirlpool fridges, washing machines and built-in ovens are common in newer homes and apartments around Nairobi.

All fridge faults and servicing

Whirlpool fridge servicing

  • Clean the condenser coils and compressor area
  • Check door seals for gaps and tears
  • Clear and flush the defrost drain

How often: Once a year at home. Every 3 to 6 months for shops, restaurants and display fridges.

How it works

A clear price before any work starts.

  1. Samsung front-load washing machine with the top panel removed1

    Tell us what is wrong

    Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.

  2. Technician checking the wiring terminals behind an oven2

    We confirm the visit fee

    Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.

  3. Washing machine motor control board under test with a meter3

    We find the fault and quote

    The technician tests the appliance at your home and tells you exactly what the repair costs.

  4. Technician holding a washing machine drain pump4

    You decide

    Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your Whirlpool fridge repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

  • Any hour. We take bookings 24/7, weekends and holidays included.
  • Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
  • Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.

Opens WhatsApp with your details filled in. Press send there.

Questions

Whirlpool fridge repair questions

Not answered here? Ask us on WhatsApp or call. A person replies, any hour. WhatsAppCall
Can you repair a Whirlpool side-by-side fridge?

Yes. Most side-by-side faults are fans, defrost parts or the water system, and we repair them at home.

Are you an official Whirlpool service centre?

No. We are an independent repair company. We repair Whirlpool fridges out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.

Appliance Services is an independent repair company and is not affiliated with or authorised by Whirlpool. Whirlpool is a trademark of its owner.