Independent repair · Open 24/7

Von Hotpoint fridge repair in Nairobi and Kiambu

White top-freezer fridge in a customer kitchen
Top-freezer fridge on a home visit

Von double-door fridges and chest freezers are common in Kenyan kitchens and shops. Weak cooling, ice build-up and door seals are the usual calls.

  • Open 24/7
  • Home & on-site visits
  • Price agreed before work

Von Hotpoint faults

What goes wrong on Von Hotpoint fridges

The faults we see most on Von Hotpoint models, and how we fix them.

Common von hotpoint fridge faults, their likely causes and what we do
What you noticeLikely causeWhat we do
Fridge cooling weaklyDusty condenser coils, a failing thermostat or a slow gas leak.Coils cleaned, thermostat tested and the gas checked.
Compressor clicks on and offA failed start relay or overload protector.New relay or overload fitted and the compressor tested.
Water under the fridgeA blocked defrost drain hole.Drain cleared and flushed.

About Von Hotpoint

Von Hotpoint fridges we see

Von fridges and chest freezers: cooling faults, gas leaks, thermostats and door seals.

Von appliances are sold in Kenya by Hotpoint Appliances, and their cookers, fridges and washing machines are common across Nairobi and Kiambu.

All fridge faults and servicing

Von Hotpoint fridge servicing

  • Check the cable, plug and voltage guard
  • Clean the condenser coils and compressor area
  • Check door seals for gaps and tears

How often: Once a year at home. Every 3 to 6 months for shops, restaurants and display fridges.

How it works

A clear price before any work starts.

  1. Samsung front-load washing machine with the top panel removed1

    Tell us what is wrong

    Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.

  2. Technician checking the wiring terminals behind an oven2

    We confirm the visit fee

    Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.

  3. Washing machine motor control board under test with a meter3

    We find the fault and quote

    The technician tests the appliance at your home and tells you exactly what the repair costs.

  4. Technician holding a washing machine drain pump4

    You decide

    Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your Von Hotpoint fridge repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

  • Any hour. We take bookings 24/7, weekends and holidays included.
  • Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
  • Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.

Opens WhatsApp with your details filled in. Press send there.

Questions

Von Hotpoint fridge repair questions

Not answered here? Ask us on WhatsApp or call. A person replies, any hour. WhatsAppCall
Can you regas a Von fridge?

Yes, after we find and seal the leak. Gas does not get used up, so regassing without fixing the leak only lasts a short time.

Are you an official Von Hotpoint service centre?

No. We are an independent repair company. We repair Von Hotpoint fridges out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.

Appliance Services is an independent repair company and is not affiliated with or authorised by Von Hotpoint. Von Hotpoint is a trademark of its owner.