Independent repair · Open 24/7

Samsung oven repair in Nairobi and Kiambu

Built-in oven with the door open
Built-in oven after a repair

We repair Samsung built-in ovens, including Dual Cook models with a divider. Most faults are in the heating elements, the fan or the electronic control.

  • Open 24/7
  • Home & on-site visits
  • Price agreed before work

Samsung faults

What goes wrong on Samsung ovens

The faults we see most on Samsung models, and how we fix them.

Common samsung oven faults, their likely causes and what we do
What you noticeLikely causeWhat we do
One half of a Dual Cook oven not heatingThe upper or lower element for that zone has failed, or its relay on the board.We test each element and relay and replace the one that has failed.
Fan not turning, uneven bakingA worn convection fan motor or a burnt fan element.New fan motor or element, then a test bake.
Display or touch controls not respondingA failed control board or a damp touch panel.We test the board and panel and replace the faulty one.

Our work

Samsung oven jobs on video

1 clip from real visitsFilmed on the job. No sound.

0:12
Oven and controls check

About Samsung

Samsung ovens we see

Built-in Samsung ovens: elements, fan motors, door seals and control boards.

Samsung fridges and front-load washing machines are in a lot of Nairobi homes. Most use inverter motors and electronic controls, so we test before we replace anything.

All oven faults and servicing

Samsung oven servicing

  • Check the fan motor and blade
  • Test the thermocouple on gas ovens
  • Check wiring and the terminal block

How often: Once a year, or every few months in a restaurant or bakery.

How it works

A clear price before any work starts.

  1. Samsung front-load washing machine with the top panel removed1

    Tell us what is wrong

    Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.

  2. Technician checking the wiring terminals behind an oven2

    We confirm the visit fee

    Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.

  3. Washing machine motor control board under test with a meter3

    We find the fault and quote

    The technician tests the appliance at your home and tells you exactly what the repair costs.

  4. Technician holding a washing machine drain pump4

    You decide

    Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.

Booking

Book your Samsung oven repair

Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.

  • Any hour. We take bookings 24/7, weekends and holidays included.
  • Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
  • Your decision. Nothing is repaired until you approve the price.

Prefer to talk? Call us on 0703 543 656.

Opens WhatsApp with your details filled in. Press send there.

Questions

Samsung oven repair questions

Not answered here? Ask us on WhatsApp or call. A person replies, any hour. WhatsAppCall
Why does my Samsung oven trip the power?

A heating element with a breakdown in its insulation trips the breaker when it warms up. We test each element and replace the faulty one.

Are you an official Samsung service centre?

No. We are an independent repair company. We repair Samsung ovens out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.

Appliance Services is an independent repair company and is not affiliated with or authorised by Samsung. Samsung is a trademark of its owner.