Independent repair · Open 24/7
Hotpoint appliance repair in Nairobi and Kiambu
Hotpoint is a brand from the United Kingdom. We repair Hotpoint washing machines, fridges and ovens at your home across Nairobi and Kiambu. Ranges we see include Hotpoint front-load washers, fridge freezers and built-in ovens.
- Open 24/7
- Home & on-site visits
- Price agreed before work
What we repair
Hotpoint appliances we fix
Washing machines
Won’t drain: A blocked filter, drain hose or a worn drain pump. Lights flashing: hotpoint shows faults with flashing lights or an F-code. Tell us the pattern and we’ll know where to start.
Calls we get
- Will not fill with water
- Will not drain, or stops full of water
- Will not spin, or spins weakly
Fridges
Fridge freezer not cold: A failed thermostat or fan, a defrost fault or a slow gas leak.
Calls we get
- Not cooling, but the light works
- Freezer cold, fridge section warm
- Ice building up at the back
Ovens
Fan oven cold: the fan element or fan motor has failed.
Calls we get
- Oven not heating
- Bakes unevenly or burns food
- Gas oven will not stay lit
How it works
A clear price before any work starts.
- 1
Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
- 3
We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your Hotpoint repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Hotpoint repair questions
Do you repair Hotpoint washing machines?
Yes. We repair Hotpoint washing machines at home across Nairobi and Kiambu, with genuine or matching parts.
Are you an official Hotpoint service centre?
No. We are an independent repair company. We repair Hotpoint appliances out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.
How much does a Hotpoint repair cost?
You pay a diagnosis fee plus transport, depending on your location, and we confirm both before we come. Then we price the repair, and nothing is done until you approve it.
Appliance Services is an independent repair company and is not affiliated with or authorised by Hotpoint. Hotpoint is a trademark of its owner.