Independent repair · Open 24/7
Defy appliance repair in Nairobi and Kiambu
Defy is a brand from South Africa. We repair Defy cookers, ovens, fridges and washing machines at your home across Nairobi and Kiambu. Ranges we see include Defy freestanding cookers, solid plate cookers and built-in ovens.
- Open 24/7
- Home & on-site visits
- Price agreed before work
What we repair
Defy appliances we fix
Cookers
Plate heats only on high: the plate’s control switch has failed, not the plate itself. It’s a cheaper repair. Plate not heating at all: A burnt-out solid plate or a broken wire behind it.
Calls we get
- Burner will not light
- Flame goes out when you let go of the knob
- Weak, yellow or uneven flame
Ovens
Oven not heating: the element or thermostat.
Calls we get
- Oven not heating
- Bakes unevenly or burns food
- Gas oven will not stay lit
Fridges
Frost building up: A worn door seal or a defrost fault.
Calls we get
- Not cooling, but the light works
- Freezer cold, fridge section warm
- Ice building up at the back
Washing machines
Won’t drain: A blocked filter or drain pump.
Calls we get
- Will not fill with water
- Will not drain, or stops full of water
- Will not spin, or spins weakly
How it works
A clear price before any work starts.
- 1
Tell us what is wrong
Book below, send a WhatsApp or call, at any hour. A model number or error code helps us bring the right part.
2We confirm the visit fee
Diagnosis plus transport, depending on where you are. You know the figure before anyone sets off.
3We find the fault and quote
The technician tests the appliance at your home and tells you exactly what the repair costs.
4You decide
Approve and we repair on the spot where we can. Decline and you only pay the diagnosis and transport.
Booking
Book your Defy repair
Fill this in and WhatsApp opens with everything written out, ready to send. We reply with the visit fee for your area and the earliest time we can come.
- Any hour. We take bookings 24/7, weekends and holidays included.
- Fee first. Diagnosis fee plus transport, depending on your location. We confirm both before we set off.
- Your decision. Nothing is repaired until you approve the price.
Prefer to talk? Call us on 0703 543 656.
Questions
Defy repair questions
Do you repair Defy cookers?
Yes. We replace solid plates, switches, elements, thermostats and wiring on Defy cookers.
Are you an official Defy service centre?
No. We are an independent repair company. We repair Defy appliances out of warranty, or when you choose an independent repair. If yours is still under the manufacturer’s warranty, contact the seller first.
How much does a Defy repair cost?
You pay a diagnosis fee plus transport, depending on your location, and we confirm both before we come. Then we price the repair, and nothing is done until you approve it.
Appliance Services is an independent repair company and is not affiliated with or authorised by Defy. Defy is a trademark of its owner.